Return & Refund Policy

Return Eligibility

We offer a 7-day return window from the date of delivery for eligible products. To initiate a return request, customers must contact our support team within seven (7) calendar days of receiving the product.

To qualify for a return, the product must be unused, unopened, undamaged, and returned in its original packaging with all accompanying materials. Products that have been used, opened, tampered with, or damaged by the customer will not be eligible for return or refund.

Non-Returnable Items

Products purchased during promotional campaigns, festive sales, flash sales, clearance sales, special discount offers, bundle offers, or any other sale event are strictly non-returnable and non-refundable.

All sale purchases are considered final sale transactions and shall not be eligible for return, exchange, replacement, store credit, or refund unless required by applicable law.

Return Process

To request a return, customers must contact us with:

• Order Number

• Customer Name

• Reason for Return

• Photographs (if applicable)

Return requests must be submitted via:

Email: mayury51@gmail.com
Phone: +91 83558 46562

The Company reserves the right to approve or reject any return request after reviewing the submitted information.

Refund Process

Once a returned product is received and inspected, customers will be notified regarding the approval or rejection of their refund request.

If approved, refunds will be processed to the original payment method within 7–14 business days, subject to banking and payment gateway processing timelines.

For Cash on Delivery (COD) orders, refunds may be processed through bank transfer, UPI, or another approved payment method after verification.

Non-Refundable Charges

The following charges are non-refundable:

• Shipping Charges

• Cash on Delivery Charges

• Payment Gateway Charges

• Handling Fees

• Return Shipping Charges (where applicable)

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, you must notify us within 48 hours of delivery. Failure to report such issues within the specified period may result in rejection of the claim.

The Company may require photographic evidence before processing any replacement or refund request.

Cancellation Policy

Orders may only be cancelled before shipment. Once an order has been dispatched, it cannot be cancelled and will be subject to the terms of this Return & Refund Policy.

Limitation of Liability

The Company's maximum liability for any approved refund claim shall not exceed the amount paid by the customer for the product purchased.

Contact Information

For all return, refund, or cancellation-related inquiries, please contact:

Email: mayury51@gmail.com
Phone: +91 83558 46562

By placing an order through this website, you acknowledge and agree to the terms and conditions outlined in this Return & Refund Policy.